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| December 11, 2001 | |||||||||||||||||||||||||||||
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CCT Boatphone Takes Sentori Billing and Customer Care Platform Live New System for British Virgin Island's Exclusive Wireless Provider Will Enable Flexible Pricing, Reduce Time to Market, and Increase Revenue | |
Laurel, MD - Sentori Inc., an innovative provider of multi-service billing and customer care software solutions
to the communications services industry today announced that CCT Boatphone, the exclusive wireless provider of the
British Virgin Islands, has successfully implemented the Sentori® Billing and Customer Care system. | Based in Tortola, CCT Boatphone provides on-board wireless services to sailing tourists and island visitors as well as wireless services to residents and local businesses in the British Virgin Islands. The Sentori system will allow CCT Boatphone to facilitate flexible billing options, including the assignment of individual customer PIN numbers for call tracking and billing and the establishment of customer credit limits. "The majority of our business comes from tourists visiting the British Virgin Islands, so having a flexible billing system is a major priority," said Rob Lyons, general manager, CCT Boatphone. "The Sentori system offers us real-time billing capabilities that save us time and resources. We now have the ability to alert customers of their billing limits and status with voice messages, as well as a number of other unique features such as multi-tier billing for business customers." The Sentori Billing and Customer Care system is an innovative solution built using a multi-tiered and Web-based technology platform. The Sentori system's unique design provides built-in network mediation and service provisioning, real-time rating and multi-service billing; Web self-care and Electronic Bill Presentment & Payment (EBPP), order fulfillment and flexible product and service packaging. "As CCT Boatphone caters to both the tourist and local business and residential markets, they required a unique billing system that had the flexibility and scalability to meet a diverse customer mix," said Vincent Vu, CEO and co-founder, Sentori. The Sentori Billing system was deployed in partnership with Logica, a global solutions company, which also performed data migration services from the legacy system including design, development data cleansing, and performance tuning and cutover to production operation. CCT Boatphone also plans to implement a second phase of the billing solution, including point of sale (POS) and inventory control, early in 2002. "In our search for a new billing solution, finding a partner was key," said Lyons. "Sentori is our partner, for both today's solution and our future growth." About CCT Boatphone A Caribbean-based company founded in 1986, CCT Boatphone provides wireless telecommunications services to British Virgin Island's sailing and land-based tourists as well as business and residential customers. With nine cellular sites on five British Virgin Islands, CCT Boatphone offers wireless services including voice and data. The company currently has 30 employees with headquarters in Tortola and a branch office in Virgin Gorda. For more information about CCT Boatphone, visit www.bvicellular.com. About Sentori A privately-held, Maryland-based company founded in 1994, Sentori Inc., provides multi-service customer management software solutions to the communications services industry worldwide. Led by its flagship product - the Sentori® Billing and Customer Care system - this rapidly growing company is helping evolving 3G wireless carriers, value-added wireless resellers (MVNOs) and broadband service providers acquire and retain high value customers, by giving them control of the entire customer management process. Sentori has a track record of in-budget and on-time product implementations combined with world-class client support services. Due to its powerful and flexible solution, Billing World Magazine has recognized Sentori as one of the top five wireless billing providers of 2001. For information about Sentori's products, services and employment opportunities visit www.sentori.com or call 1-877-SENTORI. About Logica Logica is a leading global solutions company providing management and IT consultancy, systems integration, products, services and support. Logica's clients operate across diverse markets including telecoms, financial services, energy and utilities, industry, distribution and transport and the public sector. The company has over 12,000 staff in 30 countries worldwide. Founded in 1969, Logica is listed on the London Stock Exchange where it is part of the FTSE100 index of the largest UK listed companies. Logica's North American headquarters are based in Lexington, Massachusetts with additional offices in Dallas, Detroit, New York, Houston, Pittsburgh, San Francisco, Seattle and Toronto. More information can be found at www.logica.com.
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